Passenger Information Service Using iPads
Overview
Roving information staff in the passenger terminals have started using iPads to provide passenger information.
The iPads have access to the same information system used at ordinary information counters and can be used to provide prompt, on the spot information on the latest flight schedules and lost property, etc. while also making use of photos and maps when answering inquiries concerning airport shops and facilities.
Moreover, they also enable roving staff to use the multilingual speech translation application, NariTra, to offer assistance to customers from China and Korea in their own languages.
The iPads have access to the same information system used at ordinary information counters and can be used to provide prompt, on the spot information on the latest flight schedules and lost property, etc. while also making use of photos and maps when answering inquiries concerning airport shops and facilities.
Moreover, they also enable roving staff to use the multilingual speech translation application, NariTra, to offer assistance to customers from China and Korea in their own languages.
Service
| Service commenced | Monday, 11 June 2012 |
|---|---|
| Service area | Terminals 1 and 2 |
| Information provided | Latest flight schedules Train and bus schedules, transfer information Lost property information Information on hotels in Narita and Tokyo |
* Providing passenger information