Videophone Information Service


The language barrier is a problem that can stand in the way of an enjoyable visit to Japan.

In order to remove the language barriers at Narita Airport for visitors to Japan, we have installed displays with videophones at our airport information counters to provide assistance from multilingual operators.


Starting date 1 April 2012 (Sunday)
Locations Information counters throughout the terminal buildings
(20 locations in total, 11 in Terminal 1 and 9 in Terminal 2)
Operating hours 24 hours (some areas)
Languages Japanese, English, Chinese and Korean